Terms of Use

1. Product Definitions & Delivery

Redscraper provides two distinct models of software delivery:

• Cloud-Based Tools (SaaS): Services hosted on Redscraper servers accessed via web dashboard or API. These are sold as recurring subscriptions that grant a monthly allotment of usage credits.
• Desktop Software: Executable software programs installed locally on the user's hardware (e.g., Windows PC). These are typically sold as term or lifetime licenses tied to an individual machine via a License Key.

2. Desktop End User License Agreement (EULA)

If you purchase or download Redscraper Desktop Software, the following terms apply:

• Hardware Locking: Desktop licenses are tied to the specific hardware hardware signature on which they are first successfully activated. You may not install one license on multiple machines.
• Reverse Engineering: You agree not to modify, adapt, reverse engineer, decompile, or otherwise attempt to discover the proprietary source code of the Desktop Software.
• Piracy Technologies: The software contains DRM and licensing validation checks that require periodic internet connectivity. Evading or attempting to disable these checks will result in immediate termination of your license without refund.

3. Subscriptions & Billing

For cloud subscriptions and time-limited desktop licenses, payments are billed automatically in advance on a monthly or annual basis, depending on your selected tier.

Cancellations and Refunds: You may cancel your subscription at any time to prevent future billing. Refund requests are subject entirely to our separate Refund Policy, which distinguishes between refundable cloud un-used credits and strictly non-refundable desktop licenses.

4. Disclaimer of Warranties

Redscraper does not warrant that the software will be completely error-free or uninterrupted. Due to the dynamic nature of web scraping, third-party search engines or directories may change their HTML structures or blocking algorithms, which can temporarily disrupt data extraction capabilities until our software receives updating patches.

5. Limitation of Liability

In no event shall Redscraper be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising out of your use or inability to use the software. Under no circumstances will Redscraper's total liability to you exceed the amount you paid for the software or subscription during the previous twelve (12) month period.

6. Data Compliance Expectations

By using the platform, you agree to assume the burden of compliance as dictated by our Acceptable Use & Data Policy. Redscraper provides the automation engine, but the user is the sole Data Controller responsible for ensuring the scraped data is utilized in accordance with applicable laws (GDPR, CAN-SPAM, etc.)

7. Account Termination

Redscraper reserves the right to suspend or terminate your account, subscription, or software license at its sole discretion, without notice or refund, if we reasonably believe you have violated these Terms of Use, engaged in abusive/fraudulent activity, or engaged in prohibited scraping behaviors.